CSM

Địa điểm: Huyện Sapa, Lào Cai | Hạn nộp 09/11/2018 | Mức lương: Thỏa thuận | Giờ làm việc: Làm theo ca

Số lượng cần tuyển: 1

Mô tả công việc

  • Having a complete knowledge of the hotel product including room rates, relative facilities, food and beverage outlets/promotions, spa, fitness center and etc.
  • Monitoring daily arrivals/departures and anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
  • Overseeing the smooth running of the Guest Relation department on a day to day basis to achieve high levels of guest satisfaction.
  • Greeting and acknowledging guests from at least 2 meters.
  • Suggesting alternatives to meet customer needs in terms of product features and benefits.
  • Offering information and services where appropriate.
  • Thanking customers and inviting our guests to return.
  • Meeting and greeting all return guests, regular guests and VIP guests of the hotel as required.
  • Supervising systems for luggage delivery.
  • Developing and maintaining a motivational working environment within the department and positive relations with other departments.
  • Having a complete knowledge of hotel policy and procedures.
  • Reporting health/safety and security hazards to your manager or duty manager.
  • Ensuring that all lobby and entrance areas spotless condition at all times.
  • Ensuring that all duties are complete prior to shift end as outlined in the shift checklist.
  • Conducting daily shift briefings, meetings, and share relevant information with employees.
  • Checking function board for correct spelling, dates and layout according to function lists from banquets.
  • Ensuring that all issues pertaining to guest satisfaction are met and that all follow up is completed on a timely basis. Pre-empt and anticipate guest needs.
  • Undertaking that relevant administration duties related to maintenance and housekeeping requests.
  • Maintaining regular quality control inspections of department‟s standards.
  • Ensuring that information is transferred from shift to shift.
  • Arriving at work on time in the uniform provided, ensuring a neat and tidy appearance according to the employee handbook.
  • Attending training sessions/meetings as required.
  • Maintaining a system of regular employee training and reporting.
  • Responsible for managing tour desk - Performing other duties as assigned by managers.

Quyền lợi được hưởng

  • Salary & Benefit will be discussed in job interview.
  • Other allowances and benefits according to the Hotel’s policies.
  • Social & Health Insurance policies according to the Vietnam Labor Law.

Yêu cầu công việc

  • At least College degree in any field
  • At least 2 year experience in Customer Service supervisory level of international hotels
  • Good inter-personality skills, outgoing, and friendly
  • Strong in English communication skill and computer literate
  • Strong in supervisory, problem solving skills, and execution of work
  • Willing to work overtime

Yêu cầu hồ sơ

Please kindly send your CV and application letter toto our office at 07A Dong Loi - Sapa - Lao Cai or by e-mail to our HR email: hr1@amazinghotel.com.vn SĐT 0978 932 359

Nhân viên kỹ thuật

Địa điểm: Huyện Sapa, Lào Cai | Hạn nộp 29/11/2018 | Mức lương: Thỏa thuận | Giờ làm việc: Làm theo ca

Số lượng cần tuyển: 2


Đọc thêm

Nhân viên Hành lý (Bellman)

Địa điểm: Huyện Sapa, Lào Cai | Hạn nộp 15/11/2018 | Mức lương: Thỏa thuận | Giờ làm việc: Làm theo ca

Số lượng cần tuyển: 1


Đọc thêm

Nhân viên phục vụ nhà hàng

Địa điểm: Huyện Sapa, Lào Cai | Hạn nộp 16/11/2018 | Mức lương: Thỏa thuận | Giờ làm việc: Làm theo ca

Số lượng cần tuyển: 2


Đọc thêm

CSM

Địa điểm: Huyện Sapa, Lào Cai | Hạn nộp 09/11/2018 | Mức lương: Thỏa thuận | Giờ làm việc: Làm theo ca

Số lượng cần tuyển: 1


Đọc thêm

Nhân viên làm phòng (Room Attendant)

Địa điểm: Huyện Sapa, Lào Cai | Hạn nộp 31/05/2018 | Mức lương: 5-8 triệu | Giờ làm việc: Làm theo ca

Số lượng cần tuyển: 2


Đọc thêm

Nhân viên phục vụ nhà hàng

Địa điểm: Huyện Sapa, Lào Cai | Hạn nộp 31/05/2018 | Mức lương: Thỏa thuận | Giờ làm việc: Làm theo ca

Số lượng cần tuyển: 2


Đọc thêm

Nhân viên Salad

Địa điểm: Huyện Sapa, Lào Cai | Hạn nộp 09/06/2018 | Mức lương: Thỏa thuận | Giờ làm việc: Làm theo ca

Số lượng cần tuyển: 1


Đọc thêm